Keep pace with all your customers, all the time

The explosion of digital devices, apps and experiences opens your business to millions of vulnerabilities. It’s more than any human can handle, which is why leading banks use ML with live data to block crime in real time. By processing data at the moment it is created, and automating responses to block or flag suspicious activity, you deliver stronger security.

Quix helps banks and financial institutions accelerate customer requests for payments, loans, and anything that queries existing data. This directly affects revenue — customers left waiting for loan approval are 80% more likely to seek other lenders. Now you can pre-approve transactions in moments with ML and automation.

In massive financial institutions, individual products are virtually invisible to other business lines. Data streams deliver the power of context, wrapping this data into a single event stream: your Customer 360. By understanding the customer’s lifecycle, you’re better equipped to offer more relevant products with a greater lifetime value.

Usage-based pricing is a breakthrough for insurance and finance, enabling users to manage costs while the provider maximizes price. Stream processing makes this pricing model possible. Calculate usage by the mile for an insurance premium, or by the hour for an equipment loan. Consumption pricing lets you bring new financial products to market.

The transition from brick-and-mortar branches to all-digital experiences leaves a gap — the human connection. Personalization through ML and live data enables banks to identify unexpressed needs and act immediately. Glean insights from digital assets like your mobile banking app to serve tailored products to the customer at the right time.